Once an in-progress export is complete, you will see the video tile on the home page appear with a Play icon on the top left:
On clicking the Play icon, you will be taken to the exported video page.
You can download the video by clicking on the 'Download (HD)' button. If you want to remove the Typito logo watermark before downloading, you can do that by clicking the 'Remove TYPITO Branding' button on the video's top-right.
Q) Why can’t I see the download option for a video I exported?
A. The Download option displayed on a video is only visible to the Team Owner and Producers.
Do check the current role assigned to you. If you are assigned the role of an editor, you will need to ask your team owner to either change your current role to the role of a Producer to enable you to download videos; or download the video for you.
You can learn more about various team roles available on Typito Teams here.
Q) Why do I see a watermark even though I paid for a plan?
A. All videos created with Typito will display a watermark by default. If you are a paid subscriber you will be able to remove this watermark for free, only if you’ve free videos remaining.
Here’s how you can remove the displayed watermark from your video:
- Click on the ‘Remove TYPITO Branding’ button in the top right corner of your video.
- Click on the ‘REMOVE BRANDING’ pop up box.
In case you’ve exceeded your monthly watermark-free video limit, you can choose to either export your current project without a watermark for a charge of $10 or upgrade your existing plan/subscription.
Q) I want to download a video I had exported in the past. How can I do that?
A. Log into Typito using your credentials to access your dashboard. Your dashboard will give you a view of all your current and past projects.
Hover over the project that you want to download and click on the play icon on the top left of the video thumbnail.
Next, click on the ‘Download Video(HD)’ button displayed at the bottom of your video.
Q) My export is stuck. What can I do to fix it?
A. We try to ensure smooth and quick video exports, however, at times it may take longer than the estimated time, especially if the duration of the video is longer or if your project has multiple overlays.
On average, a 15 min video created with multiple elements (media or text templates) will take between 15-20mins to be exported.
If your video export is stuck in progress for an unusually long period of time, do reach out to us on our Live Chat, and we’ll try to resolve any technical issues hindering your export at the earliest.
We have created a tutorial video below -